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Shipping

Shipping

Shipping Rates

For quantity one to ten face masks $10 shipping for all places in Australia.

Please note our masks are all handmade.

Depending on stock levels and the size of your order, standard masks are dispatched between 3-5 business days. Standard shipping in Melbourne generally takes 3-5 days. Shipping within Australia generally takes 3-7 days.

Please note that for custom masks (with your logo) and bulk orders the turn around time is 10-14 business days.

We are currently working extremely hard to produce enough stock to service every order quicker than expected. However there are potential delays due to COVID-19 & an influx of orders.

We have a no hassle money back guarantee when it comes to customer satisfaction on products purchased from Maska by Design. If your order arrives less than perfect please provide a photo to info@maskabydesign.com.au so we can organise a replacement or a refund.

Returns

Return Policy

Tracking

Track My Orders:

We have partnered with Australian Post for seamless delivery. Once your order is dispatched, we will send you the the consignment details with the tracking number. You may visit AU Post tacking page https://auspost.com.au/mypost/track/ to get the delivery status of your order. If you have any questions on order tracking, please email us at info@maskabydesign.com.au